For all Exchanges & Refunds
Items are exchangeable for alternative sizes within 14 days of receipt so long as they are in an unused condition and in their original packaging. Please note that if you have ordered the incorrect size we will exchange, however, there will be a small charge of £3.95 to postage and packaging. Alternatively, Goody Paws will issue you with a credit note. Returned goods should be returned to Goody Paws, 60 Harper Fold Road, Radcliffe, M26 3RU (please email firstname.lastname@example.org for details). We cannot be held responsible for losses by the postal system.
If your item is faulty, we can either replace it or offer a full refund. If you are unhappy with the size/style, we can either offer you a full value exchange or credit note. Please note that postage costs are not refundable. Please also note that sale items are not returnable.